Building Day Porter - 11211 N Tatum Blvd. Phoenix, AZ 85028

Scottsdale, AZ

Full Time

Field Operations

Student (High School)

Site Overview

Location: 11209–11211 N Tatum Ridge, Scottsdale, AZ
Shift Hours: Monday to Friday, 8:00 AM – 4:30 PM
Environment: Professional office setting with high-end clientele and premium finishes.
Expectation: Staff must present themselves with professionalism, attention to detail, and pride in their work. This is a white glove service environment where appearance, communication, and discretion matter just as much as cleanliness.

Appearance & Conduct

Uniform: Clean, well-fitted EDGE uniform. Freshly laundered daily. Optional: black gloves or white detail cloth for polishing as a visual cue of “white glove” standards.
Grooming: Hair neatly styled, no visible tattoos or piercings (unless approved), minimal or neutral makeup, clean shoes.
Demeanor: Friendly but not overly casual. Greet tenants and visitors with a smile, eye contact, and a polite “Good morning/afternoon.”
Communication: Clear, respectful, and professional. Report any issues or concerns to your supervisor immediately — do not discuss internal matters with tenants.

Service Expectations

Restroom Detail: No water spots, soap buildup, or fingerprints on faucets or dispensers. Use fresh towels and check for odors.
Common Areas: High-touch surfaces should shine. Furniture straightened, trash removed promptly, and no visible dust.
Lobbies/Entrances: Fingerprints removed from glass doors, rugs aligned, polished finishes maintained throughout the day.
Kitchen/Break Rooms: Crumbs, spills, and coffee stains should be addressed quickly. Surfaces must be sanitized and spotless.

Cleaning Schedule & Flexibility
While a structured cleaning schedule will be provided and followed daily, flexibility is essential at this site. The client may occasionally request that the day porter step away from routine tasks to assist with other priority needs — such as helping with boxes, addressing unexpected messes, or supporting tenant requests.

Our Expectations:
- Staff must remain approachable and responsive throughout the shift.
- When asked to assist outside the routine, the employee should do so promptly, professionally, and with a helpful attitude.
- After assisting, the employee should return to the cleaning schedule and inform the supervisor if any tasks were delayed as a result.

Flexibility, responsiveness, and a positive, can-do attitude are key components of providing concierge-level service at this site.

Additional Notes

Pride in Presentation: Staff should look like they belong in a luxury hotel or corporate headquarters.
Confidentiality: Treat all conversations and office activities as private. No photos, no lingering near meetings.
Feedback Welcome: We’re committed to training and excellence. If there’s anything unclear, ask your supervisor or request additional coaching.

Let’s Make a Strong First Impression — Every Day.

We're more than just a workplace. We're a family.

EDGE Building Services, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status or any other prohibited basis. It is our intention that all qualified applicants be given an equal opportunity and that selection decisions be based on job related factors.

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